Privacy Policy

1. Introduction

Welcome to Focus ("Platform"), a fleet logistics management platform operated by JD Motorline Ltd ("Company", "we", "us", or "our"). We are committed to protecting the privacy and security of the personal data we process.

This Privacy Policy explains how we collect, use, store, and share your information when you use our Platform. By accessing or using Focus, you acknowledge that you have read and understood this policy.

2. Information We Collect

2.1 Account Information

When your account is created, we collect your name, email address, and a password. Passwords are securely hashed and never stored in plain text.

2.2 Vehicle Information

We collect and process vehicle data necessary for fleet management, including registration numbers, VIN (Vehicle Identification Number), make, model, colour, engine details, mileage, condition, pricing, and photographs.

2.3 Driver & Contact Information

We process personal data of drivers, suppliers, sources, and customers, which may include names, company names, phone numbers, email addresses, and postal addresses.

2.4 Customer Information

For vehicle transactions, we may collect customer details such as name, date of birth, email, mobile number, and address.

2.5 Job & Task Data

We process logistics data including job schedules, task assignments, delivery routes, notes, and associated financial records such as transaction amounts and payout statuses.

2.6 Inspection & Grade Data

We process vehicle inspection data including checklist responses, notes, photo attachments, and sign-off records.

2.7 Technical Data

We use session cookies for authentication purposes. We do not use analytics, advertising, or tracking cookies.

3. How We Use Your Information

We use the information we collect to:

• Authenticate users and manage access to the Platform
• Manage fleet operations including vehicle tracking, job scheduling, and driver coordination
• Process and record financial transactions and payouts
• Conduct vehicle inspections and maintain grade/checklist records
• Generate reports and documents, including photo gallery exports
• Look up vehicle registration details via third-party data providers
• Process and enhance vehicle photographs via third-party imaging services
• Enforce role-based access control and maintain platform security

4. Third-Party Services

We use the following third-party services to operate the Platform:

• UK Vehicle Data — to look up vehicle registration details (registration number is shared for lookup)
• Spyne AI — for vehicle photo processing and enhancement (vehicle images are shared for processing)

These providers process data only as necessary to deliver their services and are bound by their own privacy policies.

5. Data Storage & Security

Your data is stored on secure servers. We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encrypted password storage using industry-standard hashing
• JWT-based session management with secure cookies
• Role-based access controls with granular permission management
• Multi-tenant data isolation to separate organisational data

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Archived records (users, vehicles, drivers) are retained but can be permanently deleted upon request. When data is no longer needed, we securely delete or anonymise it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your personal data
• Restriction — request that we limit how we process your data
• Portability — request your data in a structured, machine-readable format
• Objection — object to processing of your personal data

To exercise any of these rights, please contact us using the details provided below.

8. Cookies

We use only essential cookies required for authentication and session management. We do not use any advertising, analytics, or third-party tracking cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by updating the "Last updated" date at the top of this page. Continued use of the Platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: